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Frequently Asked Questions

Artemisia Domus Centro Storico

Welcome to the FAQ page of Artemisia Domus Centro Storico, our Historic Residence located in the heart of Naples’ historic center. Here you will find clear answers to the most frequently asked questions about our suites with whirlpool tubs or sauna, rooms, services, bookings, and useful information to help you plan your stay. Should you require any additional assistance, our staff will be happy to assist you at any time.

What are the check-in and check-out times?

Check-in is available from 2:30 PM, while check-out must be completed by 10:30 AM.
Upon request, flexible times may be considered depending on room availability.

What are the reception opening hours?

The reception is open daily from 7:30 AM to 9:00 PM.
During these hours, our staff is available for information, assistance, and service bookings.

Is early check-in or late check-out available?

Yes.

• Early check-in: Available upon request and subject to room availability. Guests may use our complimentary luggage storage while waiting for their room.

• Late check-out: Available upon request, subject to availability, and may incur an additional fee.

Is daily housekeeping service provided?

Yes. All rooms and suites benefit from daily housekeeping to ensure maximum comfort and hygiene throughout your stay. Bed linen and towels are changed regularly.

Do you offer a garage for guests?

It is possible to book a parking space at a parking facility with which we have a special agreement,  for an additional fee; this is available upon
reservation and is located within the courtyard of the historic building itself.
The location is ideal for those travelling by car, as it avoids the need to enter the restricted traffic zone.

Is it possible to book a private transfer?

Absolutely. We organize private transfers (at an additional cost):

• To and from Naples International Airport

• To and from Naples Central Station

• To other destinations upon request (Amalfi Coast, port, points of interest, etc.)

A comfortable and fully customizable service tailored to guests’ needs.

Does the property have a SPA or offer wellness services?

Artemisia Domus Centro Storico does not feature a shared SPA, but offers suites with private wellness areas, including:

• Whirlpool tubs with chromotherapy

• Private sauna (available in selected suites)

• Emotional shower

Upon request, we can also arrange in-room massages and wellness treatments for individuals or couples, provided by qualified external professionals.

Where is the hotel located and what attractions are nearby?

The property is located at Via dei Carrozzieri a Monteoliveto 13, in the heart of Naples’ Historic Center, just a few steps from the ZTL area.
We are only 180 meters from Piazza del Gesù Nuovo and within walking distance of Spaccanapoli, the Church of Gesù Nuovo, Santa Chiara Monastery, Via Toledo, Dante and Toledo metro stations, as well as traditional pizzerias and restaurants.

What time is breakfast served and what does it include?

Breakfast is served from 8:00 AM to 10:00 AM and is a continental buffet featuring fresh, local products, many of which are homemade.
It includes:

• Artisan pastries

• Savory items

• Fresh fruit

• Coffee and hot beverage service

Hot dishes such as eggs, omelets, and pancakes can be ordered and prepared fresh upon request.

Are there breakfast options for guests with food allergies or intolerances (e.g. gluten-free, vegan)?

Absolutely. Our continental buffet includes options for guests with dietary restrictions. Upon request, we can provide gluten-free, lactose-free, and vegan products.
Please inform us of any dietary needs at the time of booking or upon check-in.

Is it possible to have lunch or dinner at the hotel?

Upon request, we can arrange lunches and dinners (at an additional cost) through our partner restaurant.
We also offer, by reservation, tasting experiences and traditional Neapolitan cooking classes, allowing guests to discover authentic local cuisine.

Is the area safe to walk around in the evening?

Yes, absolutely. The property is located in a central, well-lit area of the Historic Center, frequented by both residents and tourists.
The presence of an army post in Piazza del Gesù and a police station nearby provides additional security. The area is lively, full of restaurants and attractions, and perfect for pleasant evening walks.

Can tours or activities be booked through the property?

Yes. We organize private or group tours to the main cultural and natural attractions, including:

• Pompeii

• Herculaneum

• Mount Vesuvius

• Amalfi Coast

• City tours with a private guide

 

Private motorboat excursions can also be arranged to:

• Capri

• Ischia

• Procida

• Amalfi Coast

 

Do you have an on-site gym?

The property does not have an on-site gym, but a partner fitness center is available nearby, offering special rates for our guests.

Is the hotel accessible for guests with disabilities or reduced mobility?

There are approximately twenty steps leading to the elevator.

Upon request, our concierge is available to assist with luggage.

In addition, Artemisia Domus Centro Storico features many historic architectural elements that make it unsuitable for guests with reduced mobility. For this reason, we recommend contacting us before booking to discuss any specific accessibility requirements.

Is free Wi-Fi available throughout the property and in the rooms?

Yes. Guests can enjoy free high-speed Wi-Fi (fiber optic) in all areas of the property, including rooms and suites. Access credentials are provided at check-in.

Is the hotel pet-friendly?

We are sorry, but pets are not allowed in order to ensure maximum hygiene and tranquility for all guests.

Are baby cots or cribs available in the room?

Yes. Upon request and subject to availability, we provide free baby cots and cribs for infants and young children. Please request them at the time of booking.

Is luggage storage available before check-in or after check-out?

Yes. We offer a free, secure luggage storage service. Guests may leave their luggage both before check-in (2:30 PM) and after check-out (10:30 AM), allowing them to enjoy the city until the very last moment.

Does the property offer laundry and ironing services?

Yes. An external laundry and ironing service is available at an additional charge (express service upon request). Simply leave your garments in the designated bag in your room by the specified time to receive them cleaned the same day or the following day.

How far is the hotel from Naples’ main attractions?

Artemisia Domus, located in the heart of the Historic Center (Via dei Carrozzieri, Monteoliveto), is within walking distance of Naples’ main attractions:

• Piazza del Gesù: 1 minute walk

• Santa Chiara Cloister: 100 meters (~2 minutes walk)

• Spaccanapoli: 150 meters (~3 minutes walk)

• Sansevero Chapel – Veiled Christ: 7 minutes walk

• National Archaeological Museum: 10 minutes walk

• Catacombs of San Gennaro: 10 minutes walk

• Maschio Angioino: 800 meters (~10 minutes walk)

• Galleria Umberto I: 10 minutes walk

• Piazza del Plebiscito: 10 minutes walk

• Teatro di San Carlo: 10 minutes walk

Thanks to its central location, Naples can easily be explored on foot, without the need for public transportation.

Come raggiungere Artemisia Domus Centro Storico?

You can easily reach us from anywhere in Naples:

From Naples Capodichino Airport:

• By taxi (approx. 6 km, short ride to the Historic Center).

• By ALIBUS to Molo Beverello + Metro Line 1 to Toledo, followed by a short walk to the hotel.

• Metro.

• Private transfer: Available upon request at an additional cost for a comfortable, direct arrival.

 

From Naples Central Station:

• By taxi (approx. 10 minutes).

• By Metro Line 1 to Toledo, followed by a short walk to the hotel.

• Private transfer: Available upon request at an additional cost.

 

From the Port of Naples (Molo Beverello):

• On foot (approx. 10 minutes).

• By taxi (approx. 5 minutes).

• By Metro Line 1 to Toledo, followed by a short walk.

• Private transfer: Available upon request at an additional cost.